Register Your Grill

It is the responsibility of the grill owner to complete the warranty registration form in order for the warranty to be valid.
A bill of sale, canceled check, or payment record is required to verify the purchase date and establish warranty period.

MHP GRILLS

The limited warranties described below are effective for all grills purchased after October 2003 with proper registration and/or original bill of sale.
Warranties apply to the original purchaser only and are non-transferable.

 

MHP FULL WARRANTY DISCLOSURE

LIMITED WARRANTY

Warranty coverage begins on the original date of purchase, for the original purchaser only (warranty is not transferable) confirmed by completed grill registration (by card or online) and bill of sale. Proof of purchase is required to validate the warranty.

Any component that proves defective within the warranty period will if returned to the factory freight prepaid, be repaired or replaced free of charge*. Warranties shall not apply, nor will MHP assume responsibility for damages that might result from failure to follow MHP’s instructions, local codes, or when the grill has been tampered with or altered in any way MHP shall not be liable for any transportation charges, labor costs, or export duties.

This Limited Warranty shall be limited to the repair or replacement of parts, which prove defective under normal use and service and which upon examination, shall indicate, to MHP’s satisfaction, they are defective. Warranty is for parts only. There is no warranty for labor. Before returning any parts, contact the MHP Customer Service Department. If MHP confirms the defect and approves the claim, MHP will elect to replace such parts without charge. If you are required to return defective parts, transportation charges must be prepaid by the purchaser. MHP will return parts to the purchaser, freight or postage prepaid.

This Limited Warranty does not cover failures or operating difficulties due to accident, acts of God, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but not limited to damage caused by insects within the burner tubes, as set out in the owner’s manual.

Discoloration due to exposure of chemicals either directly or in the atmosphere such as chlorine, fertilizers, lawn pesticides, and salt can affect the Stainless Steel components and for this reason, does not fall under the warranty terms. Deterioration or damage due to severe weather conditions such as hail, excessive humidity, hurricanes, earthquakes, tornadoes, or other acts of God is not covered by this Limited Warranty. Discoloration of Stainless Steel including but not exclusive to surface rust is normal and is not covered by this Warranty. Therefore the discoloration, surface rust or rust are not covered unless there is a loss of structural integrity or rust through.

ALL WARRANTIES are null & void if grills are put into commercial or community use such as by hotels, condominium associations, apartment committees, etc.

* MHP may, in lieu of returning the product, request photos depicting damaged parts.

LIFETIME WARRANTY (Against Rust-Through)

  • Top Casting
  • Bottom Casting
  • Control Panel
  • Side Shelf Brackets
  • Bottom Shelf Frame
  • Tank Ring
  • Cast Legs
  • Stainless Steel Fasteners
  • In-Ground & Patio Base Post
  • Stainless Steel & Black Aluminum Column
  • Stainless Steel Shelves
  • Stainless Steel Burners
  • Venturi Tubes
  • Stainless Steel & SearMagic® Cooking Grids
  • Stainless Steel & SearMagic® Warming Racks
  • Cast Stainless Steel Oval Burner

5-YEAR WARRANTY (Against Rust-Through)

  • Infrared Burners
  • Porcelain Briquettes
  • Stainless Steel Briquette Grates

3-YEAR WARRANTY (Tri-Burn Grill Series Warranty Against Rust-Through)

  • Stainless Steel Heat Plates

1-YEAR WARRANTY (Against Rust-Through)

All Other Components Including:

  • Ignitor System
  • Gas Valves
  • NuStone Patio Base
  • Knobs

30 DAY WARRANTY

  • Paint

COMMERCIAL WARRANTY
All grills in a commercial, community or multi-tenant application will have a 1-year warranty on all parts.

Anything not stated above falls under the 1-Year Warranty.

 


 

WHAT IS NOT COVERED

  • Transportation and shipping costs
  • Labor for replacement or repairs
  • Damage from accident, misuse, alteration, abuse or improper storage, installation or lack of maintenance
  • Removal and reinstallation cost
  • Finishes on the surface that are damaged by improper installation, improper storage, accident, misuse, abuse or alteration
  • Inoperable due to improper installation or storage
  • The cost of a service call to diagnose a problem
  • Discoloration due to exposure of chemicals either directly or in the atmosphere such as chlorine, fertilizers, lawn pesticides, and salt can affect the Stainless Steel components and for this reason, does not fall under the warranty terms. Deterioration or damage due to severe weather conditions such as hail, excessive humidity, hurricanes, earthquakes, tornadoes, or other acts of God are not covered by this Limited Warranty. Discoloration of Stainless Steel including but not exclusive to surface rust is normal and is not covered by this Warranty. Therefore the discoloration, surface rust or rust are not covered unless there is a loss of structural integrity or rust through.
  • Damage caused by insects within venturi/burner tubes resulting in a flashback
  • Burners, clogged due to rust or food residue
  • All warranties are non-transferable and apply only to the original purchaser
  • Warranties are null & void if grills are put into commercial or community use
  • Warping of SearMagic® Cooking Grids and SearMagic® Warming Racks is not covered by this warranty
 

The warranty does not imply or assume any responsibility for consequential damages that might result from use, misuse, or improper installation of this cooking appliance.

This warranty does not cover claims which do not involve defective workmanship or materials.

A BILL OF SALE, CANCELED CHECK, OR PAYMENT RECORD SHOULD BE KEPT TO VERIFY PURCHASE DATE AND ESTABLISH WARRANTY PERIOD.

 

PROFIRE GRILLS

PROFESSIONAL & DELUXE SERIES MODELS

ProFire, LLC hereby warrants to the Original Purchaser of the ProFire Gas Grill that it will be free of defects in material and workmanship from the date of purchase as follows:

LIMITED LIFETIME WARRANTY (Against Rust Through)

  • Stainless Steel Body
  • Stainless Steel Carts & Shelves
  • Stainless Steel Hoods & Liners
  • Stainless Steel Heat Plates
  • Stainless Steel Lids
  • Stainless Steel Burners
  • Stainless Steel Drip Pans
  • Cooking Grids & Warming Racks
  • Gas Manifolds
  • Gas Valves

5-YEAR WARRANTY ON THE FOLLOWING:

  • Infrared Burners

2-YEAR WARRANTY ON THE FOLLOWING:

  • Cast Iron Burners
  • Lights & Electronics
  • All Other Components

When assembled and operated in accordance with the printed instructions accompanying it. ProFire requires reasonable proof of your date of purchase. Therefore, you must retain your sales slip or invoice. Grill must be registered within 60 days of purchase for warranty to be valid. This warranty is in effect for all grills purchased after April 1, 2018.

Grills in a commercial, community or multi-tenant application will have a 1 year warranty on all parts.

This Limited Warranty shall be limited to the repair or replacement of parts which prove defective under normal use and service and which on examination, shall indicate to ProFire’s satisfaction, they are defective. Warranty is for parts only. There is no warranty for labor. Before returning any parts, contact the ProFire Customer Service Department. If ProFire confirms the defect and approves the claim, ProFire will elect to replace such parts without charge. If you are required to return defective parts, transportation charges must be prepaid. ProFire will return parts to the purchaser, freight or postage prepaid.

This Limited Warranty does not cover failures or operating difficulties due to accident, abuse, misuse, alteration, misapplication, vandalism, improper installation or improper maintenance or service, or failure to perform normal and routine maintenance, including but not limited to damage caused by insects within the burner tubes, as set out in the owner’s manual.

Discoloration due to exposure of chemicals either directly or in the atmosphere such as chlorine, fertilizers, lawn pesticides, and salt can affect the Stainless Steel components and for this reason does not full under the warranty terms. Deterioration or damage due to severe weather conditions such as hail, excessive humidity, hurricanes, earthquakes, tornadoes, or other acts of God are not covered by this Limited Warranty. Discoloration of Stainless Steel including but not exclusive to surface rust is normal and is not covered by this Warranty. Therefore the discoloration, surface rust or rust are not covered unless there is a loss of structural integrity or rust through.

There are no other express warrants except as set forth herein and any applicable implied warranties of merchantability and fitness are limited in duration to the period of coverage of this express written Limited Warranty.

ProFire is not liable for any special, indirect or consequential damages. All warranties are non-transferable and apply only to the original purchaser. Warranties are null and void if grills are put into commercial or community use. ProFire does not authorize any person or company to assume for it any other obligation or liability in connection with the sale, installation, use, removal, return, or replacement of its equipment; and no such representations are binding on ProFire. Implied warranty shall not extend beyond the duration of this written warranty. This warranty is in lieu of all other warranties expressed or implied and all other obligations or liability in connection with the sale of this appliance.

PHOENIX GRILLS

Phoenix logo
SDB AND SDSS GRILL WARRANTY

LIMITED LIFETIME WARRANTY: (Against Rust Through)

  • Stainless Steel Grill Top & Bottom
  • Cast Aluminum Grill Top & Side Pieces (Paint Excluded)
  • Control Panel
  • Stainless Steel or Aluminum Column
  • Deck/Patio Base
  • Portable Base


10-YEAR WARRANTY ON THE FOLLOWING: (Against Rust Through)

  • Stainless Steel Burner
  • Stainless Steel & Cast Aluminum Drip Pans
  • Stainless Steel Side Shelves
  • Stainless Steel Cooking Grid
  • Stainless Steel Fasteners

1-YEAR WARRANTY ON THE FOLLOWING: (Against Rust Through)
All other Components Including:

  • Ignition System
  • Gas Valves
  • Handle End Caps
  • Wheels
  • Casters
  • Knobs

30 Day Warranty on paint

Grills in a commercial, community or multi-tenant applications will have a 1 year warranty on all parts.

Phoenix logo
SDRIV GRILL WARRANTY

 

10-YEAR WARRANTY ON THE FOLLOWING: (Against Rust Through)

  • Rivited Stainless Steel Grill Top & Bottom
  • Stainless Steel Control Panel
  • Stainless Steel Column & Base
  • Stainless Steel Burner
  • Stainless Steel Cooking Grid
  • Stainless Steel Side Shelves
  • Cast Aluminum Drip Pan

 

1-YEAR WARRANTY ON THE FOLLOWING: (Against Rust Through)
All other Components Including:

  • Ignition System
  • Gas Valves
  • Handle End Caps
  • Wheels
  • Casters
  • Knobs

30 Day Warranty on paint

Grills in a commercial, community or multi-tenant applications will have a 1 year warranty on all parts.

DRAGON FIRE GRILLS

Warranty applies when assembled and operated in accordance with the printed instructions accompanying it. ProFire requires reasonable proof of your date of purchase. Therefore, you must retain your sales slip or invoice.

Grills in a commercial, community or multi-tenant application will have a 1-year warranty on all parts.

Grill must be registered within 60 days of purchase for warranty to be valid. This warranty is in effect for all grills purchased after April 1, 2018.

 


LIMITED LIFETIME WARRANTY
(Against Rust-Through)

  • Stainless Steel Body
  • Stainless Steel Hoods & Liners
  • Cast Stainless Steel Burners
  • Stainless Steel Heat Plates & Drip Pan
  • Stainless Steel Cart & Shelves
  • Gas Valves
 

5-YEAR WARRANTY (Against Rust-Through)

  • Infrared Burners
 

1-YEAR WARRANTY (Against Rust-Through)

All other components including:

  • Ignition System
  • Lights
  • Knobs
  • Gas Manifold
  • Handle
  • Thermometer
  • Casters



WHAT IS NOT COVERED

  • Transportation and shipping costs
  • Labor for replacement or repairs
  • Removal and re-installation cost
  • The costs of a service call to diagnose a problem
  • Damage from accident, misuse, alteration, abuse, improper storage, accident, misuse, abuse or alteration
  • All warranties are non-transferable and apply only to the original purchaser
  • Warranties are null & void if grills are put into commercial or community use
  • Burners, clogged due to rust or food residue
 

The warranty does not imply or assume any responsibility for consequential damages that might result from use, misuse, or improper installation of this cooking appliance.

This warranty does not cover claims which do not involve defective workmanship or materials.

A BILL OF SALE, CANCELED CHECK, OR PAYMENT RECORD SHOULD BE KEPT TO VERIFY PURCHASE DATE AND ESTABLISH WARRANTY PERIOD.

EVERGLOW GAS LAMPS & TORCHES

1-YEAR WARRANTY
There is a 1-year warranty from the date of purchase against manufacturing defects in material and workmanship to the original purchaser of this product if used for home use within the United States.

PAINT & GLASS
Modern Home Products Corporation extends a 30-day warranty on paint and glass.

MANTLES
Due to their delicate nature, there is no warranty on mantles. If this product fails to operate because of a manufacturing defect, the defective part will be repaired or replaced at Modern Home Products Corp. option–If the defective part along with proof of purchase is returned to the original place of purchase or returned postage paid to:

Modern Home Products Corporation
150 South Ram Road
Antioch, Illinois 60002

ALL COMPONENTS
Service, labor, and transportation costs are not covered by this warranty. This warranty does not cover defects caused by accidental damage, improper handling, installation, or repairs made by unauthorized persons, and specifically excludes liability for indirect, incidental, or consequential damage to property. Some states do not allow the exclusion of consequential damage, so the above exclusions or limitations may not apply to you. This warranty gives you specific rights and you may also have other rights which may vary from state to state.

We reserve the right to change prices and specifications without notice.